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OUR SERVICES
RAPID & MAXIMUM REIMBURSEMENT
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WHAT WE OFFER
At Secure Trust PMB, we specialize in providing a wide range of services tailored to healthcare providers, ensuring they receive precise and timely reimbursement for their daily services. What sets us apart is our commitment to delivering end-to-end solutions that encompass every aspect of back-office billing and revenue cycle management (RCM) operations. This comprehensive approach not only simplifies the reimbursement process but also leads to substantial savings in terms of manpower, infrastructure, and time for our valued clients.
SECURE TRUST GUARANTEES
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Enhancing Billing & Reimbursement Quality
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Structured RCM Services for Consistent Cash Flow
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Maximized Monthly Receivables & Profitability
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Accelerated Billing and Reimbursement Turnaround
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Customized Service Packages Aligned with Your Practice Requirements
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Seamless Implementation and Transition Procedures
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Reduce Front Desk Operations
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Robust Patient & Physician Data Protection
With us, you can focus on your vital role as a healthcare provider without any upfront costs. We only charge when we successfully collect on your behalf.
CONTACT US TODAY FOR A FREE CONSULTATION
HOW IT WORKS
We diligently adhere to a step-by-step revenue cycle management process on a daily basis, guaranteeing precision, timeliness, and optimal outcomes.
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CURRENT BILLING & METHODOLOGY ASSESSMENT
We will meet with you to analyze your current caseload, what methods are being used to bill out your claims, and discern if your current service is doing all that is necessary to maximize your reimbursement. By assessing your current billing and methodology practices, we can identify areas for improvement and implement changes that can help streamline your billing process and improve revenue cycle management.
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To discover more about the range of services we offer, please explore the details below. If you are interested in partnering with us and benefiting from billing services that can ensure a steady and positive cash flow for your practice, kindly get in touch with us.
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RECEIVING & BATCHING
Our Receiving Department plays a pivotal role in streamlining workflow through our cutting-edge claim scrubbing and chart reconciliation process. This meticulous approach guarantees the submission of accurate, error-free claims, leading to expedited reimbursements and minimal rejections and denials. By optimizing the reimbursement process, we effectively identify and rectify miscoding, omission errors, and modifier requirements, along with other discrepancies that could otherwise lead to delayed, under-reimbursed, or denied claims.
CLAIM SUBMISSION, ELECTRONIC BILLING & PAPER BILLING
At our organization, ensuring timely reimbursement is our top priority. We have established a swift process where all claims and payments are promptly entered and posted within 24 hours upon receipt, or within 72 hours if received on a Friday. Whether claims are submitted electronically or through paper mail, our dedicated team diligently monitors these submissions on a daily basis. If any modifications or resubmissions are necessary, we are ready to address them promptly without causing any delays.
CHARGE CAPTURE AND CODING
At SECURE TRUST PMB, we maintain a commitment to staying current with the latest CPT, ICD-10, and HCPCS coding standards, as specified by payer guidelines. Leveraging our extensive experience in the field, we possess the capability to accurately identify all billable services delivered to a patient during their medical visit. Additionally, during our meticulous claims review process, we diligently record any coding deficiencies identified within the patient's medical chart.
PATIENT DEMOGRAPHIC & INSURANCE ENTRY
In the realm of billing, patient demographic information holds an exceptionally vital role. Impeccable attention to detail is absolutely imperative. It is crucial to obtain, provide, and enter this information with precision to proactively prevent rejections and denials from both clearinghouses and insurance providers. At our organization, we fully comprehend the significance of ensuring the accuracy of insurance ID numbers, claim addresses, and all demographic and insurance data. These meticulous entries have a direct and substantial impact on the successful processing and timely payment of claims.
CHARGE/PAYMENT ANALYSIS & POSTING
All charges and payments received undergo a thorough review and reconciliation process. This involves a meticulous verification of CPT codes and payment amounts, along with the proactive identification and correction of discrepancies and errors. We also closely monitor trends and changes in charges, particularly those that consistently appear either unusually high or low, and take prompt action to address any anomalies.
Payments received, especially those detailed in Explanation of Benefits (EOB) or Electronic Remittance Advice (ERA), are subjected to a rigorous analysis. Before being posted, these payments are carefully batched to ensure that each claim is reimbursed at its contracted rates.
This meticulous approach to our payment processing workflow enables us to promptly process claims and post payments without any delay, ensuring accuracy and efficiency in our financial operations.
AR FOLLOW-UP & DENIAL MANAGEMENT
Proactive AR Follow-Up
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Ensures timely payment by actively monitoring and following up on outstanding claims, reducing days in accounts receivable.
Comprehensive Denial Management
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Identifies and corrects denied claims, resubmitting them for reimbursement.
Advanced Reporting
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Provides real-time, detailed reports for tracking claim status and understanding denial patterns.
Compliance and Accuracy
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Adheres to healthcare regulations and maintains ethical standards in all processes.
PATIENT COLLECTION MANAGEMENT
Timely Collections
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Ensures the collection of all deductibles, copays, and coinsurance up front, reducing outstanding balances.
Patient Statements
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Generates and sends up to 100 complimentary patient statements per month to keep patients informed of their financial responsibilities.
Clear Communication
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Maintains transparent communication with patients regarding their accounts to facilitate timely payments.
Compliance and Accuracy
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Adheres to healthcare regulations, ensuring all collection processes are accurate and ethical.
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TIME IS MONEY
At SECURE TRUST, our approach sets us apart from other billing companies. We are unwavering in our commitment to delivering exceptional value to your practice. Unlike some, we have no interest in selling unnecessary billing services. Our paramount focus is to offer a customized suite of billing and revenue cycle management solutions designed to precisely meet the needs of your practice while ensuring rapid reimbursement.
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We prioritize your practice's financial success by tailoring our services to your unique requirements. Our unwavering dedication to efficient revenue management reflects our commitment to your practice's prosperity.
Billing Charges and Processing Fees
Billing Charges and Processing Fees
At SecureTrust Physician Medical Billing, we pride ourselves on providing a flexible and transparent approach to billing charges. Our fees are typically calculated as a percentage of the monthly revenue collected from patients and carriers, with additional options available for per-claim and flat-rate fees to cater to diverse needs.
Customized Rates for Flexibility
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New and Smaller Practices: We recognize the unique challenges faced by new or smaller practices. To accommodate these needs, we offer customized rates tailored to fit your specific circumstances.
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Rate Adjustment After Initial Period: After the first three months of partnering with us as your primary billing office, we will revisit, review, and adjust your rates based on your account's performance, volume, and specific needs.
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Fairness and Transparency
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Our approach ensures fairness and transparency in all billing arrangements, accommodating a range of practice sizes and circumstances. By offering flexible rate options, we strive to meet the unique needs of each provider, fostering a successful and long-lasting partnership.
For detailed information and specific rate inquiries, please contact us directly. We are committed to providing exceptional billing services that support the financial health and growth of your practice.
BILLING TRANSITION
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We understand that change can be both confusing and costly for practices. At SecureTrust Physician Medical Billing, we have established steps to protect your revenue during the transition:
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Communicate Revenue Cycle Policies: Clearly understand and communicate your current revenue cycle policies and procedures to ensure a smooth transition.
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Manage Care Contracts: Keep copies of your managed care contracts readily available to facilitate efficient onboarding.
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Effective Communication: Appoint a good communicator to represent your practice during the ramp-up phase—someone who can promptly answer questions and provide necessary data.
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Internal Decision-Maker: Designate an internal decision-maker who can make informed decisions with guidance from our experienced billing team. While we offer expert advice and options, each practice must ultimately decide what is best for their unique needs.
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By following these steps, SecureTrust ensures a seamless transition while safeguarding your practice's revenue and minimizing disruptions.
In fact, there are many things practices can do to ensure a positive transition experience. You don’t have to be afraid of change. With good communication and the right billing partner "SECURE TRUST", you can be a successful steward of your practice’s revenue.
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